Operations Management

Operations Management

Efficiency in Care, Excellence in Operations

At Levantine Healthcare, our commitment to operations management begins with a deep understanding of our client's specific needs. We focus on streamlining caregiving workflows, optimizing appointment systems, and elevating the overall quality of care.

Our team of experts, specializing in healthcare operations management, takes a hands-on approach to oversee the day-to-day operations of hospitals and clinics. As dedicated consultants in healthcare operations, we provide comprehensive support, guiding our clients from the initial pre-commissioning phase until their healthcare business is fully operational.

When it comes to enhancing the productivity of your healthcare center, we conduct a thorough assessment of your current performance and productivity levels across all departments. We identify opportunities, strengths, and weaknesses, and then design improved workflows to boost efficiency after a meticulous analysis of your Standard Operating Procedures (SoPs) and Key Performance Indicators (KPIs).


 Levantine Healthcare excels in assisting startups in developing and operating healthcare facilities with unique business models across various segments, including hospitals, day surgery centers, specialized clinics, as well as projects related to manufacturing and distribution. Our track record speaks for itself, with our team having overseen more than 60% of new healthcare developments in the region, particularly in the areas of Aesthetic & Plastic Surgery Clinics and Day Surgery/Hospitals over the past decade.


 Our projects extend from compliance and planning to completion and operationalization, consistently delivering EBITDA-positive facilities and ventures for our valued clients. With senior leadership boasting over 50 years of active operations and management experience, including the successful establishment and management of over 10 hospitals and 100+ clinics and day surgery facilities with P&L responsibilities, our team operates as an outsourced corporate function, supported by a team of senior resources. We ensure vigilant monitoring and control of key performance metrics.

Our healthcare operations management services encompass a wide range of responsibilities, including:


1. Inventory management of medical equipment and supplies


2. Staff scheduling and management.


3. Maintenance and update of patient records


4. Procurement and order management of medical supplies


5. Revenue cycle management


6. Patient billing, claims processing, and reimbursement oversight.


7. Enforcement of policies and procedures


8. Innovation to optimize healthcare delivery while reducing costs.


9. Development of departmental goals and objectives to enhance the patient experience.


10. Recruitment, training, and supervision of healthcare staff


11. Comprehensive oversight of operating costs and revenues, with a focus on achieving EBITDA-positive results


12. Structured operations teams for both administrative and medical management


13. Strategic growth planning and development of Centers of Excellence


14. Leveraging local expertise and attracting top-notch doctors with a diverse national background


15. Crafting quality manuals and elevating patient care


16. Implementing JCI best practices to ensure the highest standards of healthcare delivery.

Why Levantine Healthcare?

Levantine Healthcare is spearheaded and comprised of professional consultants that's been in the UAE healthcare industry for nearly 10 years. The team specializes in both private and government sectors and have completed various successful projects in the country. More than anything, we, at Levantine Healthcare focus on quality and we are committed to bring out the success of your healthcare business.
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Healthcare Planning

We ensure your business success from the start by providing feasibility studies up until healthcare commissioning. We devise strategies that boosts your facility's operational efficiency.

Sustainable Architectural & Engineering Design

We are an advocate of "green", environmentally responsible designs for healthcare facilities. This advocacy allows us to build a resource-efficient facility throughout it's life cycle, from planning to maintenance.

Management Consultancy

Healthcare is a complex business. We are here to support you from scratch, enhance your growth and transform your expansion. You will be confident as we deliver to you the following consulting solutions: Market research, facility licensing approvals, Equipment planning, Medical software consultancy and implementation, Insurance empanelment and revenue cycle management.
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